Privacy Policy

Effective Date: October 10, 2025

GemaMedia (“we,” “our,” “us”) operates the website gemamedia.org and provides AI automation services for home-service businesses. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information when you interact with our website, forms, or AI systems:

  • Personal details such as name, email address, phone number, and business information.

  • Usage data including browser type, pages visited, and time spent on our site.

  • Technical data from integrations (e.g., calendar, CRM, or communication tools) when connecting AI automations.

2. How We Use Information

We use collected information to:

  • Provide and manage AI automation and communication services.

  • Respond to inquiries and client support requests.

  • Improve website functionality, AI performance, and customer experience.

  • Send relevant service updates, educational resources, or offers (you may opt out at any time).

3. Cookies and Tracking

We use analytics and marketing tools such as Meta Pixel, Google Analytics, and Google Tag Manager to track traffic and campaign performance.
Cookies may store anonymous usage data for analytics and ad targeting. You can disable cookies through your browser settings.

4. Data Sharing

We do not sell or rent personal information. Data may be shared only with trusted service providers necessary for operations, such as:

  • Advertising platforms (Meta, Google)

  • Payment processors (Stripe, PayPal)

  • CRM or scheduling tools used for automations

All third-party vendors are required to handle your data securely and in compliance with applicable privacy regulations.

5. Data Security

We apply reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. You may also withdraw consent for marketing communications at any time.

7. Data Retention

We retain client data only as long as necessary to provide services, meet legal obligations, or resolve disputes. Data from inactive accounts may be deleted after 12 months.

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of our site or services means you accept the updated policy.

9. Contact

GemaMedia
34 Tweed St
Cranston, Rhode Island 02920
Email: contact@gemamedia.org